Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Dygiloo Legal Agency ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Legal Matter Information: Details about your legal needs and case information
• Communication Records: Emails, phone calls, and meeting notes
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide legal services and representation
• Communicate with you about your legal matters
• Schedule appointments and consultations
• Process payments and billing
• Improve our website and services
• Comply with legal and regulatory requirements
• Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR/KVKK)

Under applicable data protection laws, we process your personal data based on:

• Consent: When you explicitly agree to processing for specific purposes
• Contract Performance: To provide legal services you have requested
• Legal Obligation: To comply with professional and legal requirements
• Legitimate Interests: To improve our services and communicate about legal matters

5. Information Sharing and Disclosure

We maintain strict confidentiality standards. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize disclosure
• Service Providers: Trusted third parties who assist in providing our services
• Legal Requirements: When required by law, court order, or legal process
• Professional Obligations: As required by legal professional conduct rules
• Business Transfers: In connection with merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure servers with restricted access
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing legal services
• Comply with professional record-keeping requirements
• Fulfill legal and regulatory obligations
• Resolve disputes and enforce agreements

Generally, we retain client files for a minimum of 7 years after the conclusion of legal representation, or as required by Turkish law and professional regulations.

8. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data (subject to legal limitations)
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing for direct marketing purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

9. International Transfers

If we transfer your personal information outside of Turkey, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification mechanisms

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. For detailed information about our cookie practices, please see our Cookies Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

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